HFS:KickStart
Subscribe
Sign in
Home
Archive
About
Latest
Top
Watch Out for “Heightened Awareness Syndrome” (HAS)
Avoid costly blame games! Learn 5 simple steps to protect your business from Heightened Awareness Syndrome and keep customer trust strong.
Oct 2
•
HomeFrontSuccess
and
Steve Toburen
September 2025
Why I Relied on Strategic Partners (and Why You Should Too!)
Build a strategic service partner network to cover overflow, share leads, and back you up—grow smarter without the headaches of a formal partnership.
Sep 25
•
HomeFrontSuccess
and
Steve Toburen
🛑STOP guilting your last-minute service callers!
No one likes a guilt trip. Instead, be the solution! Use niche marketing to stand out by offering same-day service, turning client urgency into loyalty…
Sep 18
•
HomeFrontSuccess
and
Steve Toburen
The Door Is Opening- Now What?
Win trust fast with a 5-step doorstep script. A clear intro sets the tone, builds confidence, and gets jobs started on the right foot every time.
Sep 11
•
HomeFrontSuccess
and
Steve Toburen
HFS Core Principle: Goods vs. Services
Most customers don’t enjoy hiring you—that’s why you don’t just sell residential services, you sell peace of mind by fixing problems they dread.
Sep 4
•
HomeFrontSuccess
and
Steve Toburen
August 2025
Your Hardest Working Sales Rep is Parked in Your Driveway 🚐
Turn your van into a lead machine! Discover contractor truck wrap ideas that boost visibility, build trust, and bring in jobs every time you hit the…
Aug 28
•
HomeFrontSuccess
and
Steve Toburen
How to Answer the Questions Your Customers Aren’t Asking (Out Loud)
Win trust fast! Residential service contractors succeed by answering customers’ unspoken questions with actions that calm fears & build lasting loyalty.
Aug 21
•
HomeFrontSuccess
and
Steve Toburen
Want More Jobs? Give a Little First!
Boost your visibility by donating $100 gift cards to local fundraising events—it's low-cost marketing that connects you with high-value…
Aug 14
•
HomeFrontSuccess
and
Steve Toburen
Why (and how to) Let Go of a Marginal Employee—Without the Drama
Fire an employee respectfully. Our guide helps you let go of marginal employees without the drama, so you can build the all-star team your company…
Aug 7
•
HomeFrontSuccess
and
Steve Toburen
July 2025
Your Most Profitable Tool Isn’t in Your Toolbox…
Train your techs to see through your customers' eyes. Improve customer perception, get 5-star reviews, and boost referrals!
Jul 31
•
HomeFrontSuccess
and
Steve Toburen
The Why and How of Avoiding Constant Overtime!
Make service technician overtime the exception, not the rule (unless you just enjoy throwing money away).
Jul 24
•
HomeFrontSuccess
and
Steve Toburen
Our Last and Possibly Most Important of the 3-R’s: RELAX!
Residential service contractors: Motivate your employees! Recognize, reward creatively, and prioritize their relaxation to boost morale, performance…
Jul 17
•
HomeFrontSuccess
and
Steve Toburen
This site requires JavaScript to run correctly. Please
turn on JavaScript
or unblock scripts
