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How to Stop Homeowners from Micromanaging Your Proposal
Stop bickering over square footage. Use these residential service pre-inspection tips to calm anxious homeowners, take control, and build a 5-star…
Sep 29
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HomeFrontSuccess
and
Steve Toburen
Keep Your Best Techs Forever!
Want to stop your “revolving door” of tech turnover? Discover simple, blue-collar team-building strategies to boost morale, create a family atmosphere…
Sep 22
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HomeFrontSuccess
and
Steve Toburen
Are Your Service Trucks Secretly Scaring Off Homeowners?
Set strict service van appearance standards to build instant trust with homeowners. Then implement daily routines, like my tire foam trick, to boost…
Sep 15
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HomeFrontSuccess
and
Steve Toburen
No More Crazy! A System for Answering Your Phones Sanely
Stop office chaos! Learn tested phone answering procedures for contractors to create a sane office space while converting nervous callers into loyal…
Sep 8
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HomeFrontSuccess
and
Steve Toburen
Want Hardworking, Loyal Employees? Ask Them to Grade YOU!
Retain top techs by sincerely and humbly asking your staff how you can improve. Use an anonymous employee evaluation of manager form and then LISTEN!
Sep 1
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HomeFrontSuccess
and
Steve Toburen
August 2026
Use Job Paperwork to Get Ecstatic 5-Star Reviews!
Learn the non-creepy secret to personalizing your home service customers’ experience. Use boring job notes to get more 5-star reviews!
Aug 25
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HomeFrontSuccess
and
Steve Toburen
1
Are "Surprise" Bad Reviews Killing Your Business? Try This.
Stop bad reviews before they hit the internet! Use our Immediate Quality Check system and post job follow up call script ideas to protect your business…
Aug 18
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HomeFrontSuccess
and
Steve Toburen
How to Implement My #1 Rule: NEVER "Surprise" Me!
Stop getting sandbagged by your techs! A daily dispatch form lets you learn about and resolve customers' complaints before they "go public".
Aug 11
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HomeFrontSuccess
and
Steve Toburen
STOP Playing the Waiting Game: Gently ‘Encourage’ Marginal Employees to Move On
Prevent mediocre techs from draining your profits. Discover how to deal with low performing employees while developing a team of rockstars!
Aug 4
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HomeFrontSuccess
and
Steve Toburen
1
July 2026
Cure This “Business Cancer”, Tech Cell Phone Addiction
Don’t allow your techs to text away your 5-star reviews! Learn how to implement a rock-solid home service staff cell phone policy and protect your…
Jul 28
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HomeFrontSuccess
and
Steve Toburen
Got More Time Than Money for Marketing?
Stop waiting for the phone to ring! Discover a killer door-to-door script for residential service companies. Then learn how a simple free gift can fill…
Jul 21
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HomeFrontSuccess
and
Steve Toburen
1
Low Stress Scaling: Hire Part-Time Employees!
Struggling with overhead? Discover why hiring part time service technicians might be the smartest, low-risk staffing move for your home service…
Jul 14
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HomeFrontSuccess
and
Steve Toburen
1
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